Logo
Sign In
Slide 1

Begin Royal Payouts Today!

Slide 1

Endless Delight in Motion.

Mountgold Casino Privacy Policy: How To Play Safely And Securely

Choose platforms that keep your information safe. For example, this site encrypts all account holders' personal information during registration and transactions. Every login is protected by multi-factor authentication, and unauthorised attempts are stopped by constant monitoring. Only authorised providers that meet Canada legal standards can handle $ deposits and withdrawals through payment operations. Only authorised users can see account balances in $, and transaction histories are kept in accordance with regulatory retention policies. Only staff members who have been verified can see private records, and every request for information is logged to stop abuse. The length of time that data is kept is in line with Canada law, and customers can ask for updates or deletions of data at any time using a special support form. All communications, whether about playing games or money matters, are protected by end-to-end encryption. Users can easily manage their marketing consents and opt out at any time from their account dashboard. For a more personalised experience, analytic tools only collect anonymous data and never share it with anyone else, as long as it is legal in Canada. Our promise is that the privacy and security of every Canadian player comes first. Sign up today for a gaming environment that is safer, more regulated, and more open.

How To Collect And Protect User Data

When you create an account, you should only give the information you need to do so, like your name, date of birth, and contact information. Secure forms protected by TLS encryption are used to collect personal information, which makes it less likely that third parties will see it during the registration or verification process.

When you sign up or agree to get notifications, we get your email address. You can change your mailing preferences at any time from your personal dashboard.

When you deposit or withdraw $, we collect payment information, such as your preferred method and wallet or card details. This kind of information is never kept in plain text and is only processed through PCI DSS-certified channels.

Your login history, device type, IP address, and usage stats may be automatically logged to help spot suspicious activity and, if necessary, allow two-step verification. This keeps people who shouldn't be able to see your balance in $ from doing so.

For compliance reasons, KYC documents are kept behind locked doors and are encrypted when they are not in use and when they are being sent. After submission, personal records are regularly checked and old files are deleted to follow the law in Canada. Only authorized staff with clearance can access sensitive information, and regular cybersecurity reviews detect potential vulnerabilities before they can be exploited. For added protection, users are advised to use strong passwords and never share authentication credentials with others.

Data Usage: What Information Is Shared And Why

Only provide required details during registration or payment activities, such as identity, contact information, and verification documents. These data types may be shared with certified payment processors to complete transactions, including deposits or withdrawals of $, maintain compliance with regulatory requirements, and prevent fraudulent activities or financial crime.

Personal Data Shared With Third Parties

Account holders’ names, identification numbers, and transaction records may be disclosed to authorized verification partners during security checks or address validation.

Third-party marketing agencies receive only anonymized data for analytical purposes, ensuring that direct personal identifiers remain confidential.

No sensitive details are sold or exchanged outside of established contractual obligations.

Reasons For Data Transfer

Outsourced support providers and technical consultants may access specific account-related information strictly to resolve technical issues or improve the user experience.

Legal authorities can access select records solely when requested under Canada law. Sharing is minimized and monitored, applying the principle of least privilege to every context.

Users should check the account dashboard tools or contact customer support if they need to make any changes or requests to limit access to shared information. This makes sure that users are fully aware of and in charge of how their personal data flows at all times when using the platform.

What Mountgold Casino's Privacy Policy Says About Player Rights

  • You can ask for access to your stored personal data at any time through your account dashboard or by getting in touch with the support team.
  • Check to see if your information is correct and make any changes to it directly in your profile settings.
  • You have the right to say no to certain processing activities, such as using your data for marketing communications. You can opt out by clicking on the clearly marked unsubscribe links in promotional emails or by changing your notification settings in your user account.
  • Ask for your account and any related data to be deleted, but only if local laws allow it. Please send your request through the support channel that is set up just for that. Processing will follow the law and the rules that are already in place.
  • To keep your data portable, ask for a digital copy in a format that most computers can read. You can get this service if you can prove that you need it, which means that your information can be sent if necessary.
  • If consent is the legal basis for processing, you can take back your permission for data collection or sharing. You can change these preferences in the privacy settings. Revoking consent does not affect data processing actions taken prior to the withdrawal.
  • Receive transparent notifications about changes affecting your rights through updated terms, published in advance via account messaging or email communication. This guarantees continued awareness of data handling practices and player entitlements.

Measures For Preventing Unauthorized Access

  1. Enable two-factor authentication during your account setup to minimize risks of intrusion. Each login attempt triggers verification codes sent to your registered email or phone, ensuring that only you can access your profile.
  2. Avoid sharing passwords with third parties. Credentials are encrypted using advanced algorithms; modify them regularly to enhance security. Make sure your passwords are long, unique, and include both upper and lower case letters, numbers, and special characters.
  3. 256-bit SSL encryption protects all user data as it is sent. This protocol stops other people from getting sensitive information, like identification information or payment instructions for $ transactions.

Description Of The Protection Method

  • Protection with a firewall Multi-layer firewalls protect internal systems by stopping unauthorised access from outside.
  • Managing Sessions If you don't do anything for a long time, you'll be automatically logged out to keep people from doing things they shouldn't.
  • Audit Trails We keep an eye on and record all account activities, such as login history and $ operations, to look for anything unusual.

Change the privacy settings in your settings to limit who can see your data. If you think something strange is going on with your profile or you can't get to your funds in $, get in touch with support right away through verified channels.

Getting In Touch With Support About Privacy Issues And Requests

  1. If you need help right away with questions about data protection, you can either use the "Support" section of your account dashboard or the contact form on the site.
  2. Make sure to clearly state your problem, like getting to your data, asking for corrections, or asking questions about how to manage your personal information. This makes it easier for the right team to find and fix the problem quickly.
  3. To take back your permission for certain types of information processing, please provide your registered username, preferred contact method, and a brief explanation of why you are objecting. You must send written requests through the secure channels that are available. Don't use third-party services to keep the transfer private.
  4. If you need proof of the personal information you have stored, you can ask for it through password-protected messages in the user area. Before giving you sensitive information or making changes, the support team will check your identity.
  5. If the response doesn't meet your expectations, you can ask a higher authority in Canada to look into the matter. Laws that apply protect customers' right to clear communication about their data, making sure that all Canadian users can safely and effectively use their regional rights.
  6. All questions about data safety, correcting data, or taking back consent are watched and acted on within the time limits set by law.
  7. To make sure you get feedback on time and don't have any trouble getting to your balance in $, keep your registered contact information up to date.

Bonus

for first deposit

1000CAD + 250 FS

Switch Language

Canada German Spanish French Dutch Italian Portuguese Polish